Driver Ratings 101 – The Key to 5 Star Ratings

driver ratingsDriver ratings mean a lot to those of us in the rideshare industry. Many drivers supply their passengers with water, mints, gum, phone charging cords, and aux cords among other amenities while en route to their destinations. The main reason why drivers go to such an extent to keep their passengers happy is for one reason and one reason only. 5 star driver ratings. What your passengers think about the rideshare experience you provide them can make or break your rideshare business. Continue reading

Rideshare addiction – Knowing when to call it a day

Rideshare addictionRideshare addiction is easy to fall into. What I mean by “rideshare addiction” is feeling the need to get those last few rides in before calling it a day. It’s the quest to end your day with that one last ride that you’ve conned yourself into thinking will end right next door to your final destination for the day. For you, rideshare addiction could also be feeling the need to go over and above your quota of rides for the day, week or month just because. Continue reading

Working Smarter, not Harder – Know your area

working smarterWorking smarter MUST be on the mind of every Lyft driver if he or she is to maximize their earning potential while minimizing costs and making the best use of time. When it comes to minimizing costs for those of us who rent the vehicles we use daily, eliminating that expense must be high on our priority list. Continue reading

Comfort: The Key to a Successful Rideshare Journey

comfortComfort is the key to success in the rideshare business. Your comfort level as a driver directly affects your level of service to your passengers, which affects your ratings, your gratuities, and ultimately your job.

In this article I’ll tackle three items that go a long way toward making both you and your passengers more comfortable along your journey. Continue reading

Charting your Course – Using the Filter Destination Feature

filter destinationThe Lyft Filter Destination feature is a great way to find riders that are going in the same direction you’re going in.

So it’s my first day on the job and I’m slowly meandering home and picking up a few rides along the way. I’m completely jazzed over how much I’ve made today, but at the same time I find myself hoping for that one last whale of a ride that will put me over the mental quota I had set for myself for the day. Continue reading